Privacy policy

Last updated: November 3, 2025

AIMARO Pets operates this store and website, including all related content, features, tools, products, and services (the “Services”). AIMARO Pets is part of the Aimaro Group (Aimaro Commerce) and powered by Shopify, which enables us to securely provide our Services to you.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase through our store. By accessing or using our Services, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect information that helps us process your orders and improve your shopping experience:

  • Contact details: Name, billing/shipping address, phone number, and email.

  • Order details: Products purchased, cart activity, and transaction history.

  • Payment information: Payment card data and transaction confirmations (processed securely by Shopify and payment partners).

  • Device and usage data: Browser type, device identifiers, and activity on our store (via cookies and analytics tools).

We do not collect sensitive personal data such as ID numbers, health data, or biometric details.

2. How We Use Your Information

We use your personal data only for legitimate purposes, including to:

  • Process and fulfill your orders.

  • Communicate order updates or support inquiries.

  • Personalize your experience and product recommendations.

  • Prevent fraud and secure your transactions.

  • Comply with legal and tax obligations.

We do not sell your personal information.

3. Sharing Information

We share limited personal data with trusted third parties strictly for operational reasons:

  • Shopify: our ecommerce platform and secure payment host.

  • Payment providers: for card or bank transactions.

  • Fulfillment partners: to ship your orders.

  • Analytics and marketing partners: to help improve your experience (where you’ve consented).

All third parties are bound by strict privacy and data protection standards.

4. Your Rights

Depending on your country of residence, you may have the right to:

  • Access, correct, or delete your data.

  • Request a copy (data portability).

  • Withdraw consent for marketing communications.

  • Object to data processing or profiling.

To exercise these rights, contact us at info@aimarocommerce.com.

5. Cookies and Preferences

We use cookies to enable secure checkout, store preferences, and analyze traffic. You can manage cookie preferences in your browser settings or through any cookie consent banner we display.

6. Retention and Security

Your personal data is stored securely on Shopify’s servers and retained only as long as necessary for legal or operational purposes. We use encryption and access controls to protect your information, though no system is completely infallible.

7. International Transfers

As Shopify and some of our partners operate globally, your data may be transferred outside the EU or EEA. These transfers comply with GDPR standards through appropriate safeguards such as Standard Contractual Clauses.

8. Children’s Data

Our Services are not directed at children. We do not knowingly collect data from anyone under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

AIMARO Pets

Email: info@aimarocommerce.com